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3.4 | 64 Reviews

12,000 BTU Smart wi-fi Enabled Window Air Conditioner

LG LW1217ERSM

Available in our Offsite Warehouse: 81

Features

  • 12,000 BTU
  • Estimated Cooling Area 550 Sq. Ft
  • LG ThinQ® Technology
  • 3 Cooling and 3 Fan Speeds With Auto Cool

Quick Specs

  • Type: Air Conditioner
  • Style: Window/wall Air Conditioner
  • Width: 23.625"
  • Height: 15"
  • Depth: 22.188"
  • Energy Star Rated: No
  • Cooling Power: 12000 BTUs

See More

 
Maximum Cooling

LG window air conditioners provide exceptional cooling power that will keep you and your family cool, comfortable, and in control.


Control Your Cool From Anywhere

Control key air conditioner features from your phone or favorite smart speaker with the ThinQ app.


Quiet Operation

LG Window Air Conditioners operate at sound levels as low as 53dB (when in low mode) eliminating unnecessary noise for smooth operation that you'll barely notice.


Made to Perfection

LG window air conditioners add powerful performance and stable durability to perfectly match your window frame.


Maximum Usability

Operate with LED display and simple selection control panel, up/down temperature adjustments, and fan speed selection, using the full-featured remote without leaving your bed, workspace, or couch.


Installation Kit

This window unit comes with our simple and convenient installation kit so you can set up your air conditioner with ease.


Filter Check Reminder

The Clean Filter LED lights up to notify you that the filter needs to be cleaned.


Slide-out Washable Filter

Maintenance is easy: simply remove the filter and wash it.

Features

  • 12,000 BTU
  • Estimated Cooling Area 550 Sq. Ft
  • LG ThinQ® Technology
  • 3 Cooling and 3 Fan Speeds With Auto Cool
  • Easy To Use Electronic Controls
  • Automatically Restarts After Power Failure
Summary
Type Window Air Conditioner
BTU 12,000
PERFORMANCE
BTU performance (Cooling) 12,000
EER 12.1
CEER 12.0
Dehumidification (Pts/hr) 3.8
Dry Air Flow (CFM) 265
dBA Level (High/Mid/Low/Sleep) 55/54/53
Est. Cooling Area (SQ.FT) 550
Room Size 22' x 25'
Fits Windows 27"-39" W x 16" H
DIMENSIONS/WEIGHT
Shipping Dimension (WxHxD) 27.17 x 18.31 x 23.62 inch
Product Dimension (WxHxD) 23.62 x 15.00 x 22.20 inch
Net Weight (lb) 82
Shipping Weight (lb) 90
FEATURES
Fan Speed Cooling 3
Fan Speed Only 3
Indoor Fan Type Turbo
Air Deflection 4-Way
Energy Saver Function Yes
Thermostat Control Thermistor
Remote Control Yes
Compressor Rotary
Air Discharge Type Top Discharge
Chassis Type Slide In-Out
ThinQ® Technology Yes
Auto Restart Yes
Outdoor Vent / Exhaust Yes
Timer 24 Hr, On/Off
Filter Alarm Function Yes
ELECTRICAL RATINGS
Voltage / 60 Hz 115 V
Cooling Power (W) 990
Cooling Current (A) 9.3
MATERIALS/FINISHES
Color White
Installation Kit Yes
Air Filter Washable
WARRANTY
Parts & Labor 1 Year Parts and Labor
UPC CODES
UPC 048231382137

Quick Specs


  • Appearance

  • Type: Air Conditioner
  • Style: Window/wall Air Conditioner

  • Dimensions

  • Width: 23.625"
  • Height: 15"
  • Depth: 22.188"

  • Features

  • Energy Star Rated: No

  • Cooling Capacity

  • Cooling Power: 12000 BTUs

Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.4 out of 5

60% of reviewers recommend this product.

1 Stars

Did not work

K 1955 8/11/2022

I bought this a month ago installed it and didnt work. Waiting for refund so I can by another one. Kim Lillie.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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3 Stars

My lg window air conditioner

Window 3 8/7/2022

I purchased a couple of months ago and have reached out to lg support with no help my air conditioner starts off great but by the middle of the night gets warm ? I have tried all the tricks I k ow and what the support team suggested but nothing has changed? I also purchased a Frigidaire for my sons room at the same time and his Frigidaire works great Its just to heavy to return
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Nice unit but has issues

Good unit but not A 8/5/2022

Has an advanced rotary compressor and is extremely quiet but the fan speeds are poor. I can not tell any difference between the low and high speed and the high speed is about the same as on my 5000 btu unit and this one is 12000.One reason I purchased the unit was its ability to turn it on remotely since this is in our weekend home and it works great LG warranty service sucks This unit weighs 80 lb and the first one we purchased did not work. pretty poor quality control to not test unit before they sell it. They have no in home service in our area had to remove and return to the store. Kept getting different stories from the LG service people. Forgot to mention a nice feature is the unit has a case which you install in the window then you slide the unit in instead of having this 80 lb thing to install. Would buy again just hope dont ever need any warranty service on the unit
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

Value

 
5 Stars

cooling down

southernchill 7/29/2022

I had to wait a little while to get this LG window unit but it was well worth the wait. Easy to install and had my work shop cooled down in no time.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

john novak 7/28/2022

i bought my first lg 12000 ac from home depot 12 years ago this my second lg 12000 ac that will probibly outlast the first one great product
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Very quiet

Ida Clark 7/25/2022

It is nice having a quiet one. I love LG products. It keeps me nice and cool on these hot days. Great customer service. Nice looking air conditioner too.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Excellent product

Gray1234 7/22/2022

This AC is so good that when my last one went out and the extended warranty had been expired for a while I knew this was the exact one I wanted. Love the App that enables you to adjust settings from your phone and check the filter and smart diagnose any issues that might arise. I really like that the AC comes out of its case so you can install just the case first and then the AC unit. It cools well in the southern heart and humidity. Well worth the purchase.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Very disappointed

tomb13 7/19/2022

I have had this new unit less than a week and it has been nothing but problems. This is a replacement for the exact same model that lasted just 4 years before the thermostat stopped functioning. This one seems to have the same problem. Actually this ones problem seems to be much worse. I am sitting here right now with it turned to 65 degrees in an effort to get it to cool - room temperature is now climbing to over 80. The compressor kicks in but stops either immediately or after much too short a period to cool the room. Bad news - I have a brand new air conditioner that does not work and this is the first day of a forecast 7-day heat wave.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

The air conditioner would not turn on.

david1941 7/16/2022

This air conditioner was fully installed in my 39 in. wide window. It was easy to install. I plugged it in and the fan was working. Four hours later I attempted to turn the unit on for cooling and it would not start. I went through all the checks per LG instructions but had no success in turning on the unit. I removed the unit and returned it to LOWES. LOWES ordered me another unit of the same model. When it arrived at my home I decided not to install it at first but rather plug it in on the floor to see if it works. This second unit also did not work. This unit was returned to LOWES and an off brand non LG air conditioner was purchased. This new air conditioner turns on and works well. The bottom line for this experience is that LG needs to test there products at the factory before selling to there customers.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Douglas 22 7/9/2022

I bought this six weeks ago and is hard to make an assessment. So far it has been good but wish there was a true differential in fan speeds.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Love the wifi

RobM3122 7/1/2022

This is our second LG with the Wi-Fi control feature and use it in both of them all the time
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Big for nothing

D1234897 7/1/2022

Horrible experience with this air conditioner. Does not cool at night customer service at LG is horrible and cant seem to fix problem. Representatives from the presidential department will call you and hang up the phone on you the worst customer service ever . Stuck with an enormous AC that does not cool .
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Good features

Carmine 186 6/28/2022

Good features Good build quality cooling is excellent
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Keep Your Cool

CoolJeans 6/24/2022

The sun shines on this house all day. When the humidity rises my LG is on. Quick cool down and relief. Best purchase I made.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

John Riley 6/24/2022

It keeps me comfortable with very little energy use.
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

Value

 
5 Stars

Great little unit

LetsGetBidenToQuit 6/15/2022

I was looking for a unit that I could run off a generator and at least cool some of my house and this surely works Its installed in a Florida room approx. 10x22 220sf and I can run it with the sliding glass door open and cool my living room dining room and kitchen to a comfortable/reasonable temperature. Love the Wifi and scheduling feature as I programmed this unit to run periodically through the hottest part of these Florida summer days and a little less through the night. I like the fact that these newer units use less electricity I was able to run this off a Topshak 1000wh portable battery generator for a few minutes then it kicked off. Might need a more beefy portable generator.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

12000btu

bobo neth 6/13/2022

just took it out of the box did everything you hqave to do plug it in it goes on nothing works any suggestions
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Very silent

Zahira Zoe 6/13/2022

Working goodsilentvalueeasyJet to mountefficency
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

does not cool bedroom below 66

mikenh45 6/13/2022

brand new good window seal outside air 68 inside bedroom temp 67. shouldnt it cool it down to at least 63??
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Phillip handyman 6/5/2022

Order on line pick up from Home Depo installed and turn on work fine turn off to finish installation then turn back on no power.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Carmine 1961 6/3/2022

Solid Run smoothly and quietly cooling is Very good
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

The perfect unit

Diver33 6/3/2022

Looking to replace the old one not this brand. and had to search to find one that fit the wall opening with a WIFI ability.. This one fit the bill. Installation was a snap. All went perfectly. Couldnt be happier with the performance features.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Cools quickly and quietly

Murray22 6/1/2022

I have had this air conditioner for almost 2 weeks now. It is much quieter than my previous air conditioner and cools much more quickly. The WiFi feature is very helpful when I am out of my apartment. In short it does everything I want it to do and at a reasonable price.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Ice Cold

Jellybean2421 5/20/2022

We just bought this a few days ago and Im already in love Keeps my living room super cool and when youve been without for a month you know. Its wifi capable and I love that feature. I can use my Alexa device to control it. It came with a remote as well.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great WiFi Features

Mariimiia 3/29/2022

Easy to use and operate when in or not home from ThinQ app. It is a Great smart ac. So far so good I am looking forward to my first summer with my LG
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great ac

Bob279876546754467 2/1/2022

Have the AC now for about a year cools my living room great
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Piece of Junk

mhoney 1/18/2022

This a.c.unit will not cool a room that is 230 square feet I put in a request for service and they never showed up I am totally disappointed with this a.c. and would not recommend it to anyone
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Worked for a couple months and was loud

G 47 12/25/2021

Didnt last more than 2 months was louder than other units and face plate doesnt stay on.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Worst experience ever

RandyM1 9/27/2021

I bought this two weeks ago and still cant use it. Requested warranty service immediately and still havent heard from technician. Communication is horrible .
Originally posted on lg.com

No, I do not recommend this product

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Quality

 

Value

 
2 Stars

LG Air Conditioner

Carlos Suarez 9/16/2021

The first unit lasted a day before breaking down and not turning back on. Had to be returned. New unit works well but is very noisy.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

short life span

cshore 9/7/2021

purchased june 2020. worked fine for 3months off for winter. ran may-august 2021 when compressor will not work anymore only puts out loud grating noise when it tries to kick in. bottom line AC worked for approximately 6+ months before it broke down
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Terrible air conditioner

LC38 9/6/2021

This air conditioner has never worked properly. Sometimes it can take up to 5 hours with the power on before the fan and cooling start up. Sometimes it begins to cool right away. Doesnt matter what the temperature is outside it works about 1/3 of the time. We have repair service come 3 times and they havent been able to fix it. We are waiting for the 4th service appointment. By the time they come the cooling season will be over. LG should treat their customers right and refund our money.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Good product

ivars 9/3/2021

I upgraded this unit from an LG 8000 unit to provide more cooling capability.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

doesnt cool like it should

Kelly924 8/30/2021

we bought it a few months ago and just started using it because the weather is finally hot enough. We have a small master maybe 13 x 11. It doesnt keep our room cool. We have it set to cool not eco high fan and at 60 degrees. However the compressor does not turn on even though it knows its 68 in the room. Had LG repair man come over and he basically said he couldnt do anything because its reading cold. He had no explanation as to why the compressor isnt turning on when our room is small we have the ceiling fan on to help circulate the air and nothing is blocking it. Also it leaks like nothing ive ever seen before The repair man said thats also normal what? We had a different unit in the same window before and it NEVER leaked The only reason why we got this one is because of the app but id rather get rid of it and have a cold room than have an app that tells me that my room isnt cold enough and the until still wont turn on
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Excellent

Billz3camaro 8/29/2021

This unit Cools room consistently. Minimal maintenance
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Broke

Sandraeb 8/27/2021

The AC broke in less than 1 year. It is still under warranty but not fixable. We are still waiting for a refund. Its been almost 2 months.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great value

ejdiou99 8/26/2021

It replaced an older LG AC. The new one fit perfectly in the old carriage. Installation was a snap. Cools great
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great A/C

Jon58 8/13/2021

I bought this 5 months ago and I am so glad first year Ive had a cool summer in years.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Not happy

TSB21 8/13/2021

Bought this A/C in mid July worked for about 10 minutes. We got this brand because our last one was an LG and lasted 15 years. I called customer service and was told they would locate a technicianhave not heard anything since. Very disappointed
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Quality

 
1 Stars

intermittent functioning

LC123 8/9/2021

We bought the air conditioner last year and it did not work consistently. LG contacted a repair service and the problem was fixed albeit temporarily but by that time the summer was mostly over and we didnt use it very much. This summer the air conditioner continued to work intermittently - sometimes it would turn right on and sometimes the motor would turn on and then turn itself off - or run but with no air coming out - or once when we left it turned on in 90 degree heat the air finally started blowing an hour later. Repair was again called but when the repairman came it turned on and he couldnt find anything wrong. So when we called again because it only worked maybe 2 out of 5 days the repair company first promised to come then said they needed a part then said we needed another order from LG which was delivered promptly - thank you LG and then the part was on back order so we still havent gotten it fixed. Repair is scheduled for today - now that the part has arrived. Hope it works - but it has been a hot summer and for the most part we have not had use of this air conditioner. We are very unhappy
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Love the Wi-Fi feature

Fayyayyy 8/2/2021

Love the Wi-Fi feature At first I thought oh no another app but I love how easy it is to control. Unit cools fast reasonably quiet very happy
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Overall operation

RandyLee 8/1/2021

The AC unit works just fine havent tried the wifi option yet but everything else works as advertised
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Great features

Window air 7/30/2021

Very pleased with product. Easy to use very efficient
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Yes, I recommend this product

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5 Stars

Quiet and powerful

Ejk135 7/27/2021

House central self destructed and need to cool the entire living floor. This unit sets up easily with its slide out chassis and window kit. Cools 3 large rooms easily using energy saving settings.Great purchase
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Ac

Air conditioning unit 7/27/2021

Good quality for home and purpose to be filled happy
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Exceeded my expectations

PinedoC 7/25/2021

This window AC unit really exceeded my expectations. First its noise level is very low which is something important for a good night rest sleep. It cools the room fast. The saving energy mode is working fantastic just keeping the unit on when necessary. Last the wifi setting really helps me out to control my room temperature when I leave my room in the morning I set up temp at 78 degrees then about an hour before returning home I just set up to 70 degrees using my smartphone. One important note to keep in mind that wifi set up is easy if you just take the time to work it out. This is an absolute purchase that I am and I will be so happy for so long. Definitely buy this AC window.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Didnt work out of the box

DC Cabin 7/21/2021

I bought this product expecting it would work as promised. Ever since the first use the compressor would only stay on for about a minute then it kicks into fan-only mode yes I know how to take it out of energy saver mode. Ive called LG to repair and they said theyd get someone out to look at it. Then they emailed me needing proof of purchase. I uploaded the documents as requested and havent heard a peep. Very frustrating for something that they should be willing to fix Id just like to be contacted as promised.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

LG 12000 btu air conditioner

Warren67 7/20/2021

The A/C was installed and worked fine for 29 days. When it stopped cooling I reported it. The LG technitian told me it couldnt be fixed and it would take 6 to 8 weeks to replace.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Best ever

Lil74 7/18/2021

This is my third air conditioner that I had. This the best just quite easy to setup and energy saver.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Worst experiance I have ever had

LG Junk Crap 7/16/2021

Trouble from the start. Bought online delivery company delivered the unit on time. However they left it at the curb where anyone could have easily taken it. I live on the 3rd floor. Installed it and it worked great for one day. Turned it off at night on the first day. It never turned on again. I put in a warrenty claim and LG got back to me the next day. They said they had no one that good service it. Have not heard back from them since. Had to pakage it back up and return it to the Home Depot. Only good thing is that HD gave me my money back.
Originally posted on lg.com

No, I do not recommend this product

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